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Email alerts + a daily digest — so the admin learns about issues without logging in

Alerts were pull-only (dashboard) and the Slack notifier was unconfigured, so a non-technical admin who didn't log in never found out. Added SMTP email for high/critical alerts plus a daily Korean digest, with an on-demand send.

A monitoring tool that only shows problems when you log in doesn't notify you — it waits. For a non-technical admin running this for their company, that's a real hole: the alert engine was firing (11 rules, evaluated on every event) and the dashboard showed everything, but if they didn't open it, they'd never know.

The gap

The only push channel was a Slack notifier, and on production DOCVAULT_SLACK_WEBHOOK was empty — so nothing went anywhere. DOCVAULT_ALERT_EMAIL existed as a config field with no code behind it. Email is what a small Korean team actually checks (Slack isn't common, and KakaoTalk business messaging needs a registered channel + template approval + a paid aggregator — far heavier).

What shipped (commit 383266)

A gotcha worth flagging

Cloud providers sometimes block outbound SMTP (port 587) to fight spam. So "it sends from my laptop" doesn't prove "it sends from the server" — the deployed box has to be verified directly (which is why the on-demand trigger is handy).

Lesson

Surfacing issues in-app is necessary but not sufficient. Pair it with a proactive push the operator genuinely checks, gate per-event noise by severity, and let a daily digest carry the rest.